Optional SMS Support

Optional SMS Support

HMCITY (Shenzhen Ouli Digital Co., Ltd.) provides customers with the option to receive support-related updates by SMS.

SMS consent is completely optional and independent from all customer service processes.

Customers may receive full support, warranty assistance, troubleshooting help, replacement requests, and service updates through Amazon messaging, email, or phone without submitting this form.

Full Name

Phone Number

SMS/MMS Notifications Consent

I agree to receive SMS messages from HMCITY (Shenzhen Ouli Digital Co., Ltd.) regarding customer support updates, warranty claim status updates, replacement shipment notifications, troubleshooting assistance, and responses to my customer service inquiries. No marketing or promotional messages will be sent. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance.

Important: Important Information

SMS consent is completely voluntary.
SMS is not required for purchases, warranty registration, customer support, replacement requests, troubleshooting assistance, or any other service.
Customer support remains fully available through Amazon messaging, email, or phone without SMS consent.
You will receive a confirmation SMS after submission before any further messages are sent.
Message frequency varies.
Message and data rates may apply.
Reply STOP at any time to unsubscribe.
Reply HELP for assistance.